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🐾 Contact Information – Veltrix Pets

At Veltrix Pets, your satisfaction is our priority. If you have any questions, concerns, or need assistance, we’re here to help.


📧 Email Support

For all inquiries, please contact us at:

VeltrixPets.store@gmail.com

We aim to respond to all emails within 24 hours (business days only).


🕒 Customer Support Hours

Our support team is available:

Monday – Friday
9:00 AM – 5:00 PM

(Excluding weekends and public holidays)


📦 Order Support

If you are contacting us about an order, please include:

  • Your full name

  • Order number

  • A detailed description of your question or issue

This helps us assist you as quickly as possible.


💬 General Inquiries

We’re happy to help with:

  • Order updates

  • Shipping questions

  • Returns & refunds

  • Product information

  • General feedback


Thank you for choosing Veltrix Pets 🐶🐾
We appreciate your trust and look forward to serving you.